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Cebu Pacific contact number for refund

How to Claim a Refund From Cebu Pacific Air — Hello, Apri

CEBU PACIFIC: How to Get a REFUND for Canceled or

Cebu Pacific Customer Service Hotline Phone Number

  1. So here is the step-by-step process on how to claim a travel refund from Cebu Pacific: 1. Address your email to servicedeskmnl@cebupacificair.com. 2. On the email subject indicate <Booking Reference#>/MEDACASE. 3. Attach the Medical certificate issued by the doctor. It should have your Doctor's license number. 4
  2. The airline said on Friday (6 August) that it has overhauled its refund processes and increased its refund-dedicated workforce, to process 991,764 refund requests with various forms of payment. (PHOTO: Cebu Pacific
  3. Please remember that not all bookings are refundable in Cebu Pacific. If you booked your flight from a Piso sale or another seat sale, it is unlikely that they will refund your payment. UNLESS Cebu Pacific itself canceled or rescheduled your flight. In this case, you can have options on how you can request a refund. You may also do this by calling their hotline but doing it online is the easiest way
  4. Good luck. Cebu Pacific have such bad customer service. They change and cancel flights so regularly, and are just not interested in how it affects you.. The last cancellation for me resulted in a credit to my travel fund as it seemed easier than a refund, yet when i tried to use it to pay for my next flight the system would not let me, and Cebu pacific just shrugged it off, not interested
  5. To do a refund, rebooking or manage your bookings, simply go to bit.ly/CEBmanageflight. Here are the steps on how to rebook your flights with Cebu Pacific Air FOR NON-GETGO MEMBERS: STEP 1: Go to and choose rebook option. STEP 2: Retrieve your booking by entering your booking reference number and the last name of any of the passengers
  6. Cebu Pacific HOTLINE numbers: (+63) 2 702 0888 for Manila landline or (+63) 32 230 8888 for Cebu. Hope this shed some light on refunding, cancellation, rebooking, and rerouting, as well as name changing on promo fare tickets from Cebu Pacific
HOW TO GET A REFUND ON TERMINAL FEES & TAXES: Cebu Pacific

For example, let's say that my Manila-Cebu flight was canceled. Instead of rebooking it or asking for a refund, I can have that amount be stored in my Travel Fund. In a way, it's like I have credits that Cebu Pacific is keeping for me. Now, in the future, when I decide to book another flight with them, I could use it to pay for that new. For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph. BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (02) 8708-7087 and with email address consumeraffairs@bsp.gov.ph Share this postMANILA, PHILIPPINES — Cebu Pacific has fully refunded its passengers for requests filed until June 2021, issuing PHP 7.7 billion to its customers. The airline overhauled its refund processes and augmented its refund-dedicated workforce, to process 991,764 refund requests with various forms of payment. The 100% refund completion rate excludes unsuccessful refund requests, [ Cebu Pacific, the country's budget carrier, has refunded over P2.4 billion as a result of canceled bookings, as per its refund update on September 17. Top Story: ABS-CBN Shutdown Wipes Out Half of Oscar Lopez' Fortune. Since lockdown began, the airlines has received an unprecedented number of refund requests

Cebu Pacific. For those with canceled flights on Cebu Pacific, you can rebook or reroute these flights to a date of your choosing or refund the tickets in full via Cebu Pacific's Manage Booking portal. You can also store the value of the ticket in a travel fund to be applied to future flights Cebu Pacific airlines Sales Office telephone contact numbers: (6221) 568-2555 / (6221) 568-2359 / (6221) 568-2389. Email: Fax: (6221) 568-2818. Working hours Map. Cebu Pacific airlines Official website: https://www.cebupacificair.com. Cebu Pacific airline Online Check-in: https://www.cebupacificair.com/online check-i Cebu Pacific - Manage Flight Disruption. Sorry this booking is not allowed to be managed, please contact our Customer Care. You do not have flight (s) in your booking. Manage another booking Frequently asked questions about how to rebook, amend or cancel your flight, and how to process refunds including time limits and penalty information Rebook, cancel your flight and refund | Booking and manag

Re: Cebu Pacific Contact Email. Depending on which company you use for your phone, it might only cost up to $4, but calling their Hong Kong number might be cheaper still (+852-397-33800). The language barrier is not really that bad as most operators speak excellent english which is very clear. 3 Cebu Pacific airlines Singapore Sales Office Address: Pen Air Pte. Ltd.221 Henderson Road, #01-05 Henderson Building, Singapore 159557. Cebu Pacific airlines Sales Office telephone contact numbers: (65) 6878-0938. Email: Fax: (65) 6734-1039. Working hours

Cebu Pacific Update Re: Refund Requests, as of 6 November 202

CEBU PACIFIC . All flight operations are suspended from March 19 to April 14 in compliance with the Luzon-wide lockdown and other restrictions nationwide, the country's largest carrier said. Affected passengers can avail of the following options: Rebooking with waived fare difference and change fees; Transfer of the ticket value to a travel fun Contact Us Cebu Pacific Air How To Claim A Refund From Cebu Pacific Air Clint Mamuri Calameo Rhonamae Flores Cebu Pacific Airlines Flight Ticket Booking Phone Number 1 800 Cebu Pacific Air Why Everyone Flies Cebu Pacific Air On Twitter Denherr Hi Kindly Click Th Yes. If booking at the website of Cebu Pacific Air, customers can retrieve their booking and click on Purchase Add-ons to change seat. Otherwise, if booking at travel agents or ticket offices, customers should contact them to request and get support.

However, in case of involuntary cancellation such as Cebu Pacific flight cancellation due to weather, the Cebu Pacific Cancellation Policy states that no charges will be levied by the airline. In case, you have queries about Cebu Pacific Refund Policy, you can dial Cebu Pacific Refund Hotline Number +1-855-284-6735 Cebu pacific refund process. Rebooking and penalty fees have been waived since august 1 2017. On the subject field you can just type a generic subject like refund for xxx123 booking number. On the type of feedback dropdown choose request. Copy of itinerary receiptticket two 2 original primary valid ids of the passengerguest letter of.

Request for Refund of Terminal Fee (Cebu Pacific

An email will be received from cebu pacific acknowledging receipt of your request. 6. Second will email will received, stating either: a. approved for the claim. b. disapproved. 7. Once approved, call back their hotline. 8. You will be then advised to go to any of their main ticketing offices to submit the original medical After submitting your message, you will get a callback within 24 hours from a customer service expert at Cebu Pacific. If you wish to contact from the USA, you need to dial the Cebu Pacific USA contact number to get your queries resolved. The contact number of the support team for the customers in the USA is 1-800-778-4838 Cebu Pacific, Philippine Airlines, Air Asia, and other airlines offering routes from select Philippine airports will refund the paid terminal fee that is already included in the cost of ticket at purchased time.. The Philippine airports domestic terminal fee is P200 for Manila/Caticla n and P300 from Cebu.The international airport terminal fee is P550 for Manila and P200 for Caticlan

Cebu Pacific Air reviews first appeared on Complaints Board on Nov 17, 2008. The latest review Travel Fund was posted on Aug 9, 2021. The latest complaint Request made on 10th April 2020 to Refund for YC7Z2F and TJ4RWQ. was resolved on May 14, 2021. Cebu Pacific Air has an average consumer rating of 1 stars from 360 reviews Country: Philippines Airlines Name: Cebu Pacific IATA code: 5J ICAO code: CEB Membership in the alliance: Value Alliance HQ Address: Cebu Pacific Building, Domestic Road, Barangay 191, Zone 20, Pasay City 1301 Philippines Tel: +63 02 802 7000 / +63 2 8702 0888 / +6332 230 8888 (Customer Care) Fax: n/a Email: media@cebupacificair.com / marketingpromotions@cebupacificair.co Dubai, UAE: As many know, the tourism and aviation industries have been among the worst hit by COVID-19 and currently, Cebu Pacific is only able to operate 10% of its pre-COVID network. Since the start of this pandemic, we have received an unprecedented number of refund requests due to the flight cancellations brought about by the lockdown

Cebu Pacific Air Advisory on Refund Requests as of

It's also a hassle to get a refund if you paid using cash. Cebu Pacific will ask you to fill out necessary documents, etc. Voluntary cancellation due to COVID-19. For flights booked until December 31, 2020, you can voluntary cancel your flights due to COVID-19 even though it wasn't canceled by Cebu Pacific For concerns, please visit any BDO branch nearest you, or contact us thru our 24x7 hotline (+632) 8631-8000 or email us via callcenter@bdo.com.ph. BDO Unibank is regulated by the Bangko Sentral ng Pilipinas with contact number (02) 8708-7087 and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph. BDO Unibank, Inc. With the tourism and aviation industries among the worst hit by the Covid-19 pandemic, Cebu Pacific says it currently operates only 10 percent of its network compared to how it was before the outbreak of the coronavirus disease. Since the start of this pandemic, we have received an unprecedented number of refund requests due to [

Cebu Pacific Contact/Telephone Number - Directory 38

  1. ed to refund passengers, the airline said. Cebu Pacific reported that its customer refunds payable reached P1.43 billion in 2020 amid the surge in requests, a significant increase from P70.17 million a year earlier
  2. How I Claimed a Cebu Pacific Ticket Refund Without Going Crazy. February 11, 2014. There are horror stories. I have read lots of them. I know of people who vowed not to book flights from them ever. However, I am poor and kuripot (thrifty). I can only afford tickets from budget airlines like Cebu Pacific and, based on experience, I never had any.
  3. Cebu, Philippines Davao, Philippines passenger may apply for refund by calling our Reservations Hotline at 02 8888 5555 or our Toll-Free Number at 1-800-435-9725 or click Contact Us to view our directory for other areas. Please note that our hotline is open to serve you daily (7:00AM to 9:00PM Pacific Time or 9:00AM to 11:00PM Eastern Time.
  4. Budget carrier Cebu Pacific is asking passengers for patience as it works through a pile of refunds that reached almost P5 billion. Like other airlines, Cebu Pacific has been hit hard by the COVID.
  5. d you, the level of predicament in requesting for a refund with these companies varies. Good thing, the flexibility options for Cebu Pacific is pro-customer so I didn't have any problem with it. Here's a detailed guide as to how I successfully converted my Cebu Pacific flight bookings to travel fund
  6. Manage Booking Portal. Access your flight information, where permitted, update your itinerary, purchase add-ons, and more up to four (4) hours before your flight

Last September, Cebu Pacific reported that it was able to refund over P2.4 billion in booking cancellations related to COVID-19, which is equivalent to 50 percent of refund requests received If you would like to book a flight or make changes to your existing reservation (rebook, reroute, refund), please contact PAL's reservations hotline. Manila, Philippines - (+632) 8855-8888 7:00AM to 9:00PM (PH Time

Addressing the Cebu Pacific refund situation Since the start of this pandemic, we have received an unprecedented number of refund requests due to the flight cancellations brought about by the lockdown, the airline said. Our refund process then was originally not designed to handle this volume of requests, and this resulted in a backlog Recently, Cebu Pacific remitted over PHP 245 million to MIAA for passenger service charges (a.k.a. terminal fees), the Philippine News Agency reported. Hence, passengers with unused tickets dated February 1, 2015 to April 30, 2018 may begin refunding their terminal fees. Passengers with unused Cebu Pacific tickets can now refund terminal fees

Updated on January 6, 2021. Now an easier way for Philippine Airlines refund, rebooking, or conversion of booked tickets to travel vouchers requests via myPAL Request Hub, a secure online portal site. Cielo Villaluna, Philippine Airlines spokesperson, said passengers could follow these three simple steps Affected passengers are being informed via contact details provided in their bookings, and are given the options of unlimited rebooking, 2-year Travel Fund, or Refund, until 30 days from date of departure, through the Manage Booking portal on the Cebu Pacific website.. The airline said that they will provide updates on flight changes from August 6 to 20, 2021 in the coming days For updates, follow Philippine Airlines on Facebook.. Cebu Pacific. Cebu Pacific, in a post made on March 13, 8:45 p.m., announced that all domestic flights to and from Manila are canceled from March 15 to April 14.But international flights from Manila to selected destinations as well as services from Clark and Cebu shall continue.. Passengers on canceled flights can choose from these options

CEBU PACIFIC ADVISORY Customer Hotline - Cebu Pacific

  1. CONNECT WITH CEBU PACIFIC Follow us on social media for special offers and news from Cebu Pacific
  2. CEBU : List of Travel Requirements & DOT-Accredited Hotels Aug 13, 2021; Trip to Cebu Aug 11, 2021; Can't get refund for Cancelled Philippine Airlines flight Aug 10, 2021; Getting visa for fillipina girlfriend during Covid pandemic Aug 10, 2021; Can tourist visit to the Philippines now? Aug 05, 2021; Traveling to Boracay: The New Normal Guide.
  3. Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months ; Get a full refund. The refund will be according to the mode of payment. If paid in cash, the refund must be claimed at designated Cebu Pacific ticket offices
  4. Cebu Pacific is the Philippines' largest airline in terms of the number of passengers carried. For example, in the first quarter of 2010, it transferred 2,45 million. Cebu Pacific has a fleet of 67 modern aircraft
  5. MANILA, Philippines — Cebu Pacific has sought consideration from their customers in the processing of refunds brought by travel cancellations due to the COVID-19 pandemic, saying the process ma
  6. Cebu Pacific really sucks!! We have a situation today.. emergency had to be home - Iloilo today, our original flight is for tomorrow but had to get a new bookings for today. I called the customer service a d asked if we're getting refund for the flight that we have to cancel tomorrow I was told No that theres not gonna be a refund

Cebu Pacific issues refund statement. As many know, the tourism and aviation industries have been among the worst hit by COVID-19 and currently, Cebu Pacific is only able to operate 10% of its pre-COVID network. Since the start of this pandemic, we have received an unprecedented number of refund requests due to the flight cancellations brought. Cebu Pacific also mentioned that it had already processed 50 percent of all refund requests amounting to Php 2.4 billion. The airline remains committed to customers with refunds still pending and will update them once it has been processed Original review: April 29, 2020. It has been 40 days since Cebu Pacific cancelled my flight from Australia to Manila and Cebu to Australia advising me via email of my forthcoming refund For Cebu Pacific (5J) & Cebgo group rate queries: Office Hours: Monday to Friday from 0800H-1200H and 1300H-1700H except Holidays.. Phone: +632-2905241 to 42 and +632-8027163.. Cebu Pacific USA Contact number: Toll-Free Hotline for Air Travelers with Disabilities Phone: 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),. Aviation Consumer Protection Division phone: at 202-366-2220 (voice) or 202.

Cebu Pacific Offers Refund and Other Flexible Self-Service

Cebu Pacific Air, Pasay City, Philippines. 5,410,170 likes · 13,275 talking about this. Hi everyJuan! This is the official Facebook of Cebu Pacific, the no. 1 airline in the Philippines Cebu Pacific Air. 5,410,282 likes · 1,867 talking about this. The Philippines' largest airline with the lowest fares to over 60 destinations in Asia-Pacific and the Middle East Cebu Pacific will not take us in anymore saying boarding already closed and told us to rebook for the next flyt which is only a matter of 25min diff, a 7.20pm flyt. Despite my pleas that I am from overseas and if they can give some considerations that I have a baby, Cebu Pacific insisted I can only take the next flight If you want to get in touch with us, kindly leave your name, email-id & phone number with your message by filling the contact form . We will get back to you within 24hrs from your message

Fortunately, there are still companies in the Philippines which provide high-level service at affordable prices. One of them is Cebu Pacific. The company was set up in 1996. Since their establishment, this low-cost carrier has flown more than 150 million passengers and the number is growing daily Cebu Pacific Flight Status Updated Jan 13, 2021 @ 4:15 pm: Budget-carrier Cebu Pacific Air has canceled all international flights from the Philippines for July 1 to 31, 2020. It has reported that the cancelations are due to a fluid network schedule due to the uncertainties caused by the COVID19 disruptions to air travel around the world

In short, Cebu Pacific and its online web service is behaving dangerously-and incompetently on behalf of international passengers flying to and from overseas. It allows double bookings of the same names. It doesn't answer telephone calls, emails, faxes, or civil face-to-face requests for help in places, like Taiwan and Manila We are pleased to announce that we are now operating six weekly flights from Mactan Cebu International Airport. Plan your trip today and fly when you are ready with the airline you can rely on. Benefit from more options and greater flexibility for travel up to 31 May 2022.

Contact of Cebu Pacific customer service. 發布時間: 2021-08-15. 推薦指數： 3.0 10人已投票 3.0 10人已投 Please contact information you cebu pacific flight schedule search iloilo from hong kong intl to iloilo, comments and hundreds of comfort and book direct flight. The biggest reason his book anything check fares online is wilderness most promo fares by Cebu Pacific are find available compare their official website, mobil Cebu Pacific Offers Refunds To Passengers Affected By Flight Cebu Pacific Manage Booking Group Bookings 2019 11 28 Aviation Roundup Pal Cebu Pacific And Korean Air Ttg Asia Pinoy Roadtrip Cebu Pacific How To Cancel Flights Online And Get Cebu Pacific Air Decides To Give Me A Free Roundtrip Ticket To Any. Option # 2: Contact the Cebu Pacific hotline at +632 702 0888 for Manila or +6332 230-8888 for Cebu) This is not really advisable due to the long wait time. If you are not based in Manila or Cebu, calling these numbers would also entail long distance charges How to Change Flights or Get Refunds on Cebu Pacific Airlines; You can also contact them directly, just call (02) 8855-8888. Ticket numbers 079-2404377371-76 reference K5HB6R.This is to acknowledge your request to refund the ticket numbers 079-2404377371

How to Request Refund for a Cebu Pacific Ticket

View deals for Pacific Cebu Resort, including fully refundable rates with free cancellation. guests must contact the property 72 hours prior to arrival at the number on the booking confirmation. This property accepts credit cards and cash. Does Pacific Cebu Resort offer free cancellation for a full refund? Yes, Pacific Cebu Resort does. For ticket bookings and inquiries, please coordinate or book only via Cebu Pacific Air's official channels through their official website CebuPacificAir.com, their ticketing offices or via their landline numbers: (02) 70-20-888 in Manila or (32) 230-8888 in Cebu. This Informational website is unofficial and does not pretend to be a travel agent. Cebu Pacific Air. 2/F, Padc Hangar 3, 30 Manila Domestic Airport Compound, City of Manila 1300 Metro Manila. Cebu Pacific. 24 Bohol Avenue, Barangay South Triangle, Quezon City 1100 Metro Manila. Street view

How to File a Travel Refund with Cebu Pacific - Live by Fait

Cebu Pacific has yet to issue a new statement on the matter. Candice A. Iyog, Cebu Pacific vice-president for marketing and customer service, said in a statement last month that the high number of flight cancellations and refund requests continued to rise and pile up day by day BUDGET carrier Cebu Pacific and Emirates, the flag carrier of the United Arab Emirates, said they had settled 51% and 95%, respectively, of the refund requests from their customers. We continue to receive an unprecedented number of refund requests due to the flight cancellations brought about by this pandemic Know more about creating the Cebu Pacific Travel Fund and its specific regulations. Visit www.cebupacificair.com or call the 24-hour CEB reservations hotlines at (02) 702-0888 or (032)230-8888 . Tags: Cebu Pacific , CebupacificAir , Change Passenger Name , Travel Fund , Travel Funds , virtual walle

Answer 41 of 72: I have booked 2 air-tickets from the Cebu Pacific Airway about 2 months ago, to fly from Manila to Hong Kong during December this year. However, I realised that there was a mistake in the passengers' names I have entered, after I have confirmed.. The Cebu Pacific Air announced on Thursday it has paid P2.4 billion refund for clients' booking cancellations related to the coronavirus disease pandemic. In a statement, the CEB management said since the start of the pandemic, the airline has received an unprecedented number of refund requests due to the flight cancellations brought about by.

To make changes to your booking under this case, you need to call the hotline of Cebu Pacific. For more tips and passenger travel advice as well as the latest promo fares especially for 2019 to 2020, LIKE us on Facebook PISOFARE.ph. We bring you the best promotions from Cebu Pacific, Air Asia, Philippine Airlines and more airline companies Cebu Pacific has said processing of refunds could take up to seven months due to the high volume of requests. It reported a net loss of P22.2 billion, owing primarily to the effect of the pandemic on its operations. Cebu Air's revenues for 2020 dropped 73% to P22.6 billion. Cargo business contributed P5.4 billion or 24% of the total

Cebu Pacific Booking Contact Number

Cebu Pacific makes good on refunds - Asian Aviatio

How to log a request for name correction. 1. Go to www.cebupacificair.com and at the bottom you'll see the Customer Care, then click Contact Us. contact the Customer Care. 2. Under Customer Care, click on the Guest Feedback Form and Fill out the form. click Guest Feedback Form. 2.1 Type of *Feedback: Request. 2.2 Category: Name Correction For refund due to flight cancellation or reschedule, you won't need to submit anything else. For duplicate booking, you will also need to enter the booking number of the second booking. For double payment, you will be asked to submit a credit card statement or bank transaction statement, whichever applies to you CEBU Pacific (CEB) continues to process a high volume of refund requests from passengers due to Covid-19-related flight cancellations. We have refunded an additional P300 million since our last update, for a total of P2.7 billion and currently processing refund requests filed in June, the airline said Hi Cebu Pacific Air,**I'm hoping for a full refund of my ticket, as I can no longer able to travel because of the incident. It is not that big amount, but for me that's already a great help to start anew *as I have nothing left with me due to the fire. *If It's not really possible, May I just request to re booked my ticket on December because that's the only month I can travel due to my work.

How to Change Flights or Get Refunds on Cebu Pacific Airline

Dial the WestJet official customer service contact number 1-888-937-8538 for a refund and start talking to its representative. To attain this, you need to follow the commands of the automatic voice menu and press * or 9 to contact a real person. Pass your booking information to that WestJet live person and request him to start a refund process Your rights to a refund. For domestic flights, as well as international ones departing or arriving the U.S., you're covered by the rules of the Department of Transportation.As it says on the DOT's website, if your flight is canceled — no matter the reason — you are entitled to a full refund back to your original form of payment for the unused portion of your itinerary

Cebu Pacific promo tickets as low as P88 base fare are applicable for trips from Manila, Cebu, and other places to several places in the Philippines. Booking for this promo fare is ongoing until April 30, 2021 for domestic destinations and until April 6, 2021 for international destinations Dubai: Philippine budget carrier Cebu Pacific (CEB) has extended validity of travel fund up to two years for passengers flying Dubai-Manila routes, the airline announced on Wednesday. Starting. Please complete this form to request a refund for tickets purchased directly from the Cathay Pacific website or mobile app. Note that your booking must be cancelled before you request a ticket refund. If you purchased your tickets through a travel agent, please contact your travel agent to request a refund

Answer 1 of 18: Hi everyone, I have been trying to find a contact email for Cebu Pacific, but am unable to find one. I need to find out the fee's for changing names on Cebu Pacific flights, Air Phil flights and Scoot airways flights. If anyone can help.. A limited number of flights to-and-from Manila have resumed for the airline. ANCX | Aug 19 2020. facebook twitter viber. Cebu Pacific and Cebgo will resume the following domestic passenger flights to and from Manila on August 19, 2020, following the announcement of General Community Quarantine (GCQ) over Metro Manila and adjacent provinces To contact Agoda, either: Call Agoda Customer support at: +44 (0)20 3027 7900. OR. Email Agoda customer service on the Customer Support page. Agoda's Support Page has solutions for many of the common customer issues and concerns. You'll be asked to provide some specific information during your call or email, including: Your name To claim your P500 Klook Travel voucher, simply enter your Cebu Pacific Booking Reference Number: Coupon Code is. You may apply the coupon code above on the payment page of Klook website and APP before checking out. The code, as well as instructions on how to redeem has also been sent to your registered email address Cebu Pacific promo fares - As of March 13, 2020, this an update about how one can get a travel fund or rebooking of their plane tickets for free until April 30, 2020 of their travel date. These are FAQS with answers. Given that the government of the Philippines has issued a proclamation to help contain the spread of the COVID-19, some Cebu Pacific flights for both domestic and international.

Cebu Pacific Inflight AnnouncementsMy Metro Lifestyle: How to Refund Your Airport Terminal Fee?138 Cebu Pacific Reviews and Complaints @ Pissed Consumer

In the company's annual report, Cebu Pacific said it saw a 1,938.7-percent increase in refunds payable, which was a huge jump from 2019's P70.17 million. The processing of refunds now takes up to seven months due to the high volume of requests after domestic and foreign travel was disrupted since March last year Cebu Pacific said its original refund process was not designed to handle this volume of requests, and this resulted in a backlog, and had since then revamped its procedures to address this. Low-cost carrier Cebu Pacific (CEB) said it continues to process the high volume of refund requests due to Covid-19 related flight cancellations By Ma. Cristina Arayata March 17, 2021, 5:55 pm. MANILA - Budget carrier Cebu Pacific has canceled flights between Manila and Japan from Thursday until April 18, in compliance with the allowed inbound international passengers limit at the Ninoy Aquino International Airport (NAIA) set at 1,500 for the said period